REFUNDS AND RETURNS

Can I return my purchase?

If you are not happy with your purchase, you can return it up to 14 days from the date that you received it for a full refund. The below conditions must be met:

• The eyewear is unworn and in brand new condition.
• You have emailed hello@wearebespectacled.com with your name, order number and reason for return to begin the returns process.
• The eyewear and all associated items (cleaning cloth, case etc.) are securely returned in the original packaging. The value of any missing items will be deducted from the refund.

How do I return my purchase?

Please send an email to hello@wearebespectacled.com with your name, order number and reason for return. We will send you a returns label or QR code so that you can return your purchase fully tracked for free. The refund can only be processed when we have received the returned package.

How much does it cost to send the return?

Returns are free.

When will I receive my refund?

When we process your return, you will receive an email confirming your refund via the original payment method. It can take up to 10 working days for the funds to reach your account.